I thought I bought a camera, but no DJI sold me a license to use it [video]

(youtube.com)

Comments

Frieren 21 April 2025
It should be forbidden for all device manufacturers to make apps, tracking, registering, etc. mandatory.

Every TV, phone, camera, tablet, fridge, ... is becoming a spying device like in the worst scifi dystopias. And as soon as the company stops supporting them they become trash to pollute the planet so they can sell you the next one.

Regulations should have come a decade a go. We own nothing, we have no privacy, we are sold products 24/7. I will vote for a goverment that protects me of this total corporate surveillance. It is their duty towards citizens to do so.

And it will happen, like feudalism died this techno-feudalism will die too.

dsign 21 April 2025
I have a washing machine that won't let me use it fully without installing an app that asks for permission to track my GPS coordinates at all time, in my phone. HomeWhiz.There should be a law against selling new hardware that demands that sort of thing to function, or to have full functionality. But I would be happy if procedures to bring class-auction lawsuits against companies that engage in this kind of bait-and-ransom were somehow simpler.
matsemann 21 April 2025
The action cam market is a bit weird at the moment. The others have caught up to GoPro, and some say even surpassed. But the field is very messy, you can't trust half the stuff.

Dji and Insta360 are very good at giving away free stuff to influencers, and to tech reviewers with strings attached (like forbidding side-by-side comparisons). Sock-puppets constantly recommending these brands, etc.

As a consumer it's very hard to make an informed decision on what to buy. Can't trust anything you read about the models.

fxtentacle 21 April 2025
To me, it increasingly seems like the US lacks cultural autonomy.

US companies are A-OK with censoring movies and games to gain access to the Chinese market, for example remember when Blizzard banned a US player in an US tournament to please Chinese censors? But in the other direction, it seems Chinese companies aren't willing to "return the favor" and modify their products to account for American sensibilities when they export to the US. Perpetual surveillance and only little property rights protection is how everyday life in China works, so Chinese consumers won't be bothered by this. It only bothers US consumers, who are used to more privacy and solid property rights.

MaxGripe 21 April 2025
Until literally today, I was using what’s commonly called a “senior phone” — just a regular mobile phone with a keypad, on which you can’t install any apps. This fact made it impossible for me to use various products and services (e.g. DJI or Meta Quest, which also require an app, or mobile banking transfers that are only accessible via smartphone apps).

I resisted for a long time, but in the long run it became very exhausting (for example, people sending me MMS messages I couldn’t open, or having to reply using that clunky keypad on the phone).

In the end, I chose convenience. I believe we’re all to blame.

mjevans 21 April 2025
Not watching a video, but how is it legal for any company to "sell" something like this? (The video might explain that, but that's my focus of what I care about out of the situation.)
GianFabien 21 April 2025
And the list of companies whose products I won't buy grows. I just hope the next hammer I buy doesn't come with a head that turns to funny putty when it loses internet connection.
Animats 21 April 2025
Where is the part where he doesn't click "Agree", boxes the thing up, and sends it back?

I've sent stuff back for that sort of thing. Often, I'll look at a EULA and decide I don't want it. Mandatory arbitration with anybody other than the American Arbitration Association is a killer.

femto 21 April 2025
Any Australian buyers should be able to get an instant refund under consumer law (goods not as advertised). For those who don't want a refund and have the time and energy, fun could be had with the consumer law around "Unfair contract terms" [1].

[1] https://consumer.gov.au/sites/consumer/files/2016/05/0553FT_...

Ferret7446 21 April 2025
Shittiness aside, there's no such thing as a license for a physical product. Licenses are for things that are copyrighted, like movies or software.

A company can't force you to use a physical product in a certain way; a "license" won't hold up in court.

casenmgreen 21 April 2025
I bought a Ricoh GR III.

Nice camera, shame about the app - it's pretty bad in and of itself (you need it for remote shutter), but it has a horrific data collection/sharing T&C.

Fortunately, in Android, you can block network access for an app.

If I couldn't do that, I'd need to root e/os/ to install firewall to prevent, or, not use the app - which would mean no remote shutter on the camera.

AFAIK, there is no way to discover the T&C until you have installed the app.

mrandish 21 April 2025
Well then it seems only fair that I pay for the camera license with a license to use my money.
madduci 21 April 2025
Guess what? Canon has now switched its "Camera Connect" app to a cloud based version, where you need an account first to access to the camera pictures that are available only over WiFi Direct.
greatgib 21 April 2025
I got exactly the same kind of things with Xiaomi security camera.

I used to have one and it was not like that, but now you need to pay a monthly plan to have the last day of events available "in the cloud". It might be ok for me if it was just in the case that you store things in the cloud, but it looks like that if you don't take the subscription, even if you store things on a local sdcard, when there is an intruder alert, you will just receive the alert but you will not be able to see remotely the 10s video of the event like what is done when you use their subscription.

Also you have nag screen for the subscription everywhere. And obviously, there is no way to store things in the cloud anywhere else than using their own service. And especially not using common standard protocols.

What pisses me off is that Chinese brands, like Xiaomi, used to be "you just buy a device", no frill, good value and no need to rely on Chinese services and co.

Now, DJI, Xiaomi, they are following the trend of American and European crappy products selling you licence to products that you don't really own but that requires an all time one connection and subscription to Chinese services.

I saw the change coming hard when used to buy Xiaomi phones regularly, before you got the phone with a very light OS, crap free, it was a big relief coming from Samsung phones.

Now it is probably worse than Samsung, you have hundreds of mandatory apps by default for useless games and utils like bubble war, candy crush, facebook things, and dozens of nag screen to share your data or take subscriptions...

Mayora13 21 April 2025
Louis Rossmann, the well-known YouTube personality famous for his candid and critical takes on tech and repair issues, dives into a hands-on demonstration with the DJI Osmo Action camera in this clip. He begins by attempting to power on the device—a process that doesn’t work straightforwardly. Instead of simply activating the camera, he’s forced to scan a QR code to download the DJI Mimo app, a hefty 741‑megabyte download, in order to use what he disparagingly calls a “fancy dash cam.” What if their website/app/cloud stops working?

Throughout the video, Louis expresses his frustration with the convoluted setup. He mocks the limitations and mandatory app requirements that not only restrict the straightforward use of a device he spent $300 on but also grant the app intrusive permissions over his phone. This cumbersome process, including reading lengthy and restrictive legal terms like “limited license to use,” underscores his discontent with the system. Ultimately, his sarcastic tone and biting commentary make it clear that he isn’t interested in ever going through such a hassle again, and he’s already planning to return the device.

pyfon 21 April 2025
They thought they sold me a camera but no I'll invoke my statutory rights and get a full refund.
broknbottle 21 April 2025
Please drink verification can. https://imgur.com/please-drink-verification-can-dgGvgKF
liendolucas 21 April 2025
I'm keeping my gadgets to the bare minimum and if in the future I need to purchase something I truly need I think I will be just fine buying second hand and couple of generations old. There's no other way. Why we don't have more laws protecting customers from these buy-baits I still don't know. People should absolutely boicott and spread the word about these pieces of junk being put in the market. KUDOS to the author for taking the time to document this.
ursusarcanum 21 April 2025
Rossman is the wrong guy to irk. He has money and spite, has caused a lot of deserved grief to companies that play dirty tricks.
theturtletalks 21 April 2025
Asking to add an app to use a device is one thing. DJI literally had him install the app and give full camera permissions to activate the device. He tried giving it access once and clicking ask for permission every time. Neither worked, he had to give full phone camera permissions.

Why would a camera need a phone camera access if not for surveillance?

matt3210 21 April 2025
Hopefully you can return it. I also really dislike needing an app for stuff that shouldn't need an app. If only there was a "hide my email" like feature for crap apps... maybe a special highly restricted sandbox.
silexia 21 April 2025
Right to repair and right to own what we pay for should be supported by all of us. We are entering a dystopian nightmare where corporations and government control everything and we have no freedoms left.
nokeya 21 April 2025
They say: “Just buy hi-end/expensive products, they are free from this bullshit!”. But this is simply not true. Almost all my home appliances (oven, air conditioners, dishwasher, washing and dryer machines) are from top tier lines and cost me a ton of money, but they still had WiFi and mobile applications. But, one important difference - all of them could work normally without it. I haven’t connected any of them to network and not going to do this ever.
radicality 21 April 2025
Was just browsing earlier today for some potential upgrades from my GoPro10 and was looking at these too, that’s disappointing, guess wont be looking at these.
dzhiurgis 21 April 2025
If you want to activate Air Unit 4O DJI Assistant 2 installs kernel extension (HoRNDIS).
K0balt 21 April 2025
Enshitification at its best. This is all part of the inexorable current sweeping us along to the post capitalist society, where corporations no longer sell anything but rather rent or sell access to their things. We’re already there with phones, most consumer computers, farming equipment, cars, and gradually, more and more consumer goods.

With pervasive automation, we are accelerating towards a future where money is meaningless, but not in a nice humanistic star-trek kind of way… more in a dystopian, no need to pay wages to anyone because automation, so we just need land, natural resources, and energy kind of way.

It’s grey goo, on a macro scale so you have to get into space to see it for what it is.

The current pushes us towards a time, soon, when power is the only currency that matters, and justice is reduced to the will of the stronger.

If we want to have something better than trying to compete for resources as squishy humans alongside technofacist enclaves where humans are sparse and wield unprecedented power through massive robotic capabilities, we need to start making changes now.

conductr 21 April 2025
I really wish more people felt this way about the invasive connectivity of devices.
goblin89 21 April 2025
Wait until physical camera makers not only license you the unit, but also make everything you shoot belong to them, like software camera apps (e.g., Filmic Pro) do now.

DJI can just add some mandatory firmware upgrade process that offloads your footage to the mothership, and 99.9999% will agree to everything without reading.

spyder 21 April 2025
and the next step is a monthly subscription fee to use your camera...
sneak 21 April 2025
This bothers me about DJI equipment too. I use disposable throwaway email VPN accounts to activate the products then uninstall the apps.

I avoid DJI when and where I can now.

The only DJI product I have purchased since experiencing this same shit is the Osmo Pocket 3. I know of no comparable product.

lifestyleguru 21 April 2025
I bought HomeKit camera assuming I can run it having multiple Apple devices and even paid iCloud subscription claiming "HomeKit Secure Video support". Nope! need a HomePod. Walled garden circled back and is bitting. Not so nice, innit?
8bithero 21 April 2025
9 times out of 10, all these IoT devices really do is add another node to a botnet.
jart 21 April 2025
When all the manufacturing was moved to China decades ago, I bet no one predicted China would do this!